Lumana combines room-level ambient sensing, real-time caregiver workflow, and automatic records into one system — so nurses can spend their time on the care itself.
The problem
There used to be time for small things — reading to the residents or just sitting and chatting. Now there's just not enough time.
Care-minute compliance is now audited at the facility level — and 40% of homes just failed. The gap between what's mandated and what staff can deliver is widening every month.
Projected shortage of direct aged-care workers in Australia by 2030.
Per caregiver per week on clinical documentation — over a third of their working time.
Of falls in residential care settings happen unwitnessed by staff.
The solution
One platform combines three capabilities that have historically lived in four disconnected systems: ambient sensing, real-time triage, and auto-drafted clinical records.
Discreet mmWave and thermal sensors detect falls, inactivity, and vital-sign changes. No cameras. No wearables. Residents do nothing — dignity and privacy are preserved by design.
Room signals become actionable alerts routed to the right caregiver, at the right moment, on the device they already carry. Triage is ordered, response is tracked, and alert fatigue disappears.
Event context auto-populates the note. Staff add a ten-second voice note instead of rebuilding the event from memory an hour later. Documentation drops from 13.5 hours a week to a few minutes.
Competitive edge
Nurse call pads trigger 52% false alarms. Wearables get taken off. Cameras violate dignity. Nothing closes the loop from sensing to documentation — until Lumana.
We’ve mapped 30+ global competitors across privacy, modality, market traction, and reviews. Read the full product breakdown →
Beachhead market
Care-minute compliance is now audited at the facility level — and 40% of homes just failed in Jul–Sep 2025. The gap between the mandate and staff capacity is exactly where Lumana sits.
Larger (~90-bed), private-pay, high-acuity residential operators serving residents with dementia, mobility limitations, and elevated night-time needs.
Unwitnessed falls and manual room checks are daily operating failures. Staff lose a third of their time to documentation instead of direct care.
Business model
One model. One price. One conversion path — from paid pilot to full-facility contract.
See market & pricing insights for the full strategy — including alternative models we tested, personas, WTP and next-best-alternatives.
Unit economics
One 90-bed facility · $85/bed/month · $91.8k ARR · $183.6k minimum contract value (24 months).
Year 1 to Year 5
As hardware is amortised
HW + CAC per facility
Total capital before self-sustaining
Hardware is front-loaded and recovered inside the contract. After payback, every month is high-margin recurring revenue.
The team
Six people covering the capabilities the next twenty-four months will require.
Commercial strategy, pricing, go-to-market. Senior leadership at eBay and Meta.
Finggal Link partnership, healthcare BD. 25+ years across the sector.
Product & clinical evidence. Medical device executive and neuroscientist.
Hardware integration & system architecture. Chicago Booth EMBA '26.
Hong Kong market access & pilot operations. Director of WMA.
Positioning & investor narrative. MD at Cognito, formerly Edelman Smithfield.
What we need
reading to the residents.